:root{--navy:#0b1828;--ink:#142236;--muted:#6d7b8d;--line:#dfe6ed;--soft:#f4f7fa;--teal:#09a98a;--red:#df5360}*{box-sizing:border-box}body{margin:0;background:#eef2f6;color:var(--ink);font-family:Inter,ui-sans-serif,system-ui,-apple-system,"Segoe UI",sans-serif}button,input,textarea,select{font:inherit}button{cursor:pointer}.hidden{display:none!important}.app-shell{min-height:100vh;display:grid;grid-template-columns:236px minmax(0,1fr)}
.sidebar{position:fixed;inset:0 auto 0 0;width:236px;background:linear-gradient(180deg,#0c1a2c,#091725);color:#dbe6f2;padding:24px 16px 18px;display:flex;flex-direction:column;z-index:10}.brand{display:flex;align-items:center;gap:11px;padding:0 9px 27px}.brand>span{width:37px;height:37px;display:grid;place-items:center;border-radius:11px;color:white;background:linear-gradient(140deg,#10ba99,#1878df);box-shadow:0 8px 20px #06101d}.brand b,.brand small{display:block}.brand b{font-size:16px;color:white}.brand small{font-size:11px;color:#8194aa;margin-top:2px}.sidebar nav{display:grid;gap:5px}.sidebar nav button{border:0;background:transparent;color:#8fa2b7;border-radius:10px;display:flex;align-items:center;gap:12px;padding:11px 12px;text-align:left;font-size:13px;font-weight:650}.sidebar nav button i{font-style:normal}.sidebar nav button:hover{background:#12263d;color:#dce8f4}.sidebar nav button.active{background:#132c43;color:#fff;box-shadow:inset 3px 0 #10b894}.privacy{margin-top:auto;display:flex;gap:9px;border:1px solid #1e334a;background:#0d2033;border-radius:11px;padding:12px}.privacy>i{width:8px;height:8px;border-radius:50%;background:#22c59f;box-shadow:0 0 0 4px #133b39;margin-top:4px}.privacy b{font-size:11px}.privacy p{font-size:10px;line-height:1.5;margin:4px 0 0;color:#7890a7}.agent{display:flex;align-items:center;gap:9px;margin-top:14px;padding:12px 9px 0;border-top:1px solid #1d2f42}.agent>span{width:32px;height:32px;border-radius:9px;background:#223b54;display:grid;place-items:center;font-size:11px;font-weight:800}.agent b,.agent small{display:block}.agent b{font-size:11px}.agent small{font-size:10px;color:#758aa0;margin-top:2px}.agent>i{width:7px;height:7px;border-radius:50%;background:#30ce88;margin-left:auto}
.app-shell>main{grid-column:2;min-width:0}.app-shell>main>header{height:78px;background:#fff;border-bottom:1px solid var(--line);display:flex;align-items:center;justify-content:space-between;padding:0 30px;position:sticky;top:0;z-index:5}.app-shell header h1{font-size:20px;letter-spacing:-.025em;margin:0}.app-shell header p{font-size:11px;color:#8190a2;margin:4px 0 0}.header-right{display:flex;gap:10px}.header-right>span,.header-right>b{border:1px solid var(--line);border-radius:8px;padding:7px 10px;font-size:10px;color:#738095;background:#fafbfc}.header-right>b{display:flex;align-items:center;gap:6px;color:#3f695d}.header-right i{width:6px;height:6px;background:#12b886;border-radius:50%}.page{display:none}.page.active{display:block}.content{padding:20px 24px 36px;max-width:1540px;margin:auto}.card{background:#fff;border:1px solid #dfe5ec;border-radius:14px;box-shadow:0 2px 7px #1e324b09}.heading{display:flex;align-items:flex-start;justify-content:space-between;gap:16px;margin-bottom:15px}.heading small{font-size:9px;text-transform:uppercase;letter-spacing:.13em;color:#339782;font-weight:800}.heading h2{font-size:14px;margin:4px 0 0}.customer{padding:16px 18px 17px;margin-bottom:16px}.timer{font-size:10px;color:#e44d5d;background:#fff2f4;border:1px solid #ffdde2;border-radius:20px;padding:6px 9px}.customer-grid{display:grid;grid-template-columns:1.1fr 1fr .8fr 1.1fr 1fr;gap:10px}.customer-grid label,.address-grid label,.setting{font-size:9px;color:#6e7c8d;font-weight:700;text-transform:uppercase;letter-spacing:.04em}.customer-grid input,.address-grid input,.setting select{width:100%;height:36px;margin-top:6px;border:1px solid #dfe5ec;background:#fbfcfd;border-radius:8px;padding:0 10px;color:#233349;font-size:11px;outline:none;text-transform:none;letter-spacing:0}.customer-grid input:focus,.address-grid input:focus,.setting select:focus,.transcript:focus{border-color:#38b89f;box-shadow:0 0 0 3px #e4f8f4;background:#fff}.work-grid{display:grid;grid-template-columns:minmax(0,.93fr) minmax(0,1.07fr);gap:16px}.voice,.cleaned{padding:18px;min-height:486px}.status{display:flex;align-items:center;gap:6px;border-radius:20px;padding:6px 9px;font-size:9px;font-weight:700;text-transform:capitalize}.status i{width:6px;height:6px;border-radius:50%}.status.stopped{color:#8b5360;background:#fff2f4}.status.stopped i{background:#e35667}.status.listening{color:#16765e;background:#e6f8f3}.status.listening i{background:#0cb98f;box-shadow:0 0 0 4px #d2f4eb}.status.paused{color:#8b6508;background:#fff7de}.status.paused i{background:#f0a900}.safe{font-size:9px;color:#497267;background:#ecf8f5;border:1px solid #d7f1ea;border-radius:20px;padding:6px 9px}
.mic-stage{height:84px;border-radius:12px;background:linear-gradient(100deg,#f2f8f8,#f7f9fb);border:1px solid #e0e9ea;display:flex;align-items:center;padding:13px;gap:12px;overflow:hidden}.mic-stage.listening{background:#eaf9f5;border-color:#c8ede4}.mic-stage>button{width:48px;height:48px;flex:0 0 auto;border:0;border-radius:50%;display:grid;place-items:center;color:white;background:linear-gradient(145deg,#13bd9b,#07876f);box-shadow:0 7px 16px #0a967838;font-size:21px}.mic-stage.listening>button{background:linear-gradient(145deg,#ef9b36,#e0574e)}.mic-stage b,.mic-stage small{display:block}.mic-stage b{font-size:11px}.mic-stage small{font-size:9px;color:#7c8998;margin-top:5px}.wave{margin-left:auto;height:50px;display:flex;align-items:center;gap:3px;opacity:.45}.wave i{width:3px;height:14px;border-radius:4px;background:#31a993}.mic-stage.listening .wave{opacity:1}.mic-stage.listening .wave i{animation:wave .8s ease-in-out infinite alternate}.mic-stage.listening .wave i:nth-child(3n){animation-delay:.2s}.mic-stage.listening .wave i:nth-child(2n){animation-delay:.4s}@keyframes wave{from{transform:scaleY(.35)}to{transform:scaleY(2.6)}}.transcript{width:100%;height:245px;resize:none;border:1px solid #e2e7ec;background:#fcfdfe;border-radius:10px;padding:14px;margin-top:12px;font-size:12px;line-height:1.75;color:#26374a;outline:none}.tool-row{display:flex;justify-content:flex-end;gap:4px;padding:5px 0 9px;border-bottom:1px solid #edf0f3}.tool-row button{border:0;background:transparent;color:#52657b;font-size:10px;font-weight:650;padding:6px 8px;border-radius:7px}.tool-row button:hover{background:#f1f4f7}.tool-row .danger{margin-right:auto;color:#ca5965}.action-row{display:flex;gap:8px;margin-top:11px}.primary,.secondary,.confirm{min-height:36px;border-radius:8px;padding:0 13px;font-size:10px;font-weight:750;display:inline-flex;align-items:center;justify-content:center;gap:7px}.primary{border:0;background:linear-gradient(135deg,#0eaf8d,#07816d);color:#fff;box-shadow:0 5px 12px #08967929}.secondary{border:1px solid #dce3e9;background:#fff;color:#42566c}.secondary.stop{color:#d04e5c}.secondary:disabled,.primary:disabled{opacity:.45}.confirm{border:1px solid #b9e3d8;background:#eaf8f4;color:#08755e}.empty{height:405px;display:flex;flex-direction:column;align-items:center;justify-content:center;text-align:center;border:1px dashed #d8e3e3;border-radius:12px;background:linear-gradient(#fbfdfd,#f7faf9);padding:30px}.empty>span{width:62px;height:62px;border-radius:18px;display:grid;place-items:center;background:#e3f7f2;color:#0d9e81;font-size:25px}.empty h3{font-size:15px;margin:18px 0 7px}.empty p{font-size:11px;line-height:1.65;color:#768596;max-width:320px;margin:0 0 19px}.address-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:11px 12px}.address-grid label>span{display:flex;align-items:center;justify-content:space-between}.address-grid input{height:34px}.address-grid em{font-style:normal;text-transform:capitalize;letter-spacing:0;font-size:8px;border-radius:12px;padding:3px 5px}.address-grid em.high{color:#08795f;background:#e5f8f2}.address-grid em.missing{color:#ba5360;background:#fff0f2}.cleaned-actions{display:flex;align-items:center;gap:7px}.new-address-button{min-height:28px;border:1px solid #bcded6;background:#f2fbf8;color:#087761;border-radius:7px;padding:0 9px;font-size:9px;font-weight:800}.new-address-button.large{min-height:36px;padding:0 13px}
.review-grid{display:grid;grid-template-columns:1.35fr .65fr;gap:16px;margin-top:16px}.final,.missing{padding:18px}.pin-ok,.pin-bad{font-size:9px;border-radius:20px;padding:6px 9px}.pin-ok{background:#e8f8f3;color:#08765f}.pin-bad{background:#fff1e5;color:#c56f12}.final>textarea{width:100%;height:72px;resize:none;border:1px solid #dfe6eb;background:#f9fbfc;border-radius:9px;padding:12px;font-size:12px;line-height:1.55}.notes-label{display:block;margin-top:9px;font-size:9px;font-weight:750;text-transform:uppercase;letter-spacing:.05em;color:#748292}.notes-label textarea{display:block;width:100%;height:55px;margin-top:6px;border:1px solid #dfe6eb;border-radius:9px;padding:10px;font-size:10px;resize:none}.final-actions{display:flex;gap:8px;margin-top:10px;flex-wrap:wrap}.count{width:25px;height:25px;display:grid;place-items:center;border-radius:8px;background:#fff2dd;color:#bd790d;font-size:10px;font-weight:800}.missing-list{display:grid;gap:8px}.missing-item{display:flex;gap:9px;color:#cf850e;background:#fffaf0;border:1px solid #f7e8c8;border-radius:8px;padding:9px}.missing-item b,.missing-item small{display:block}.missing-item b{font-size:10px;color:#835b16}.missing-item small{font-size:9px;color:#957b4e;margin-top:3px}.all-clear{color:#087860;background:#ebf8f4;border-radius:9px;padding:13px;font-size:10px;font-weight:700}.pin-result{font-size:9px;border-radius:8px;padding:8px 10px;margin:-4px 0 9px}.pin-result.ok{background:#edf9f5;color:#1e725e;border:1px solid #d4eee7}.pin-result.warn{background:#fff7e6;color:#936b17;border:1px solid #f0dfb6}.previous{margin-top:12px;border:1px solid #cfe5f4;background:#f3f9fd;border-radius:9px;padding:10px 12px;display:flex;align-items:center;gap:9px;font-size:10px}.previous span{flex:1}.previous button{border:1px solid #c9dfec;background:#fff;color:#327398;border-radius:7px;padding:6px 8px;font-size:9px}.toast{position:fixed;right:24px;bottom:24px;z-index:30;background:#10253a;color:#fff;border-radius:10px;padding:12px 15px;font-size:11px;box-shadow:0 12px 32px #05142640}
.stats{display:grid;grid-template-columns:repeat(3,1fr);gap:13px;margin-bottom:16px}.stat{padding:17px;display:flex;align-items:center;gap:13px}.stat>span{width:42px;height:42px;border-radius:11px;display:grid;place-items:center}.stat>span.blue{background:#eaf2ff;color:#2f75dc}.stat>span.green{background:#e7f8f2;color:#0e9676}.stat>span.amber{background:#fff5df;color:#db8d0f}.stat p{font-size:9px;text-transform:uppercase;color:#758395;font-weight:700;margin:0}.stat b{font-size:23px;display:block;margin:3px 0}.stat small{font-size:9px;color:#15906f}.table-card{padding:18px}.table-wrap{overflow:auto}table{width:100%;border-collapse:collapse;text-align:left}th{font-size:8px;text-transform:uppercase;color:#8a96a5;background:#f7f9fb;padding:9px 11px;border-bottom:1px solid #e8edf1}td{font-size:10px;padding:12px 11px;border-bottom:1px solid #edf0f3;color:#526275}td b,td small{display:block}td b{font-size:10px;color:#27384b}td small{font-size:9px;color:#8c98a5;margin-top:3px}.address-cell{min-width:260px}.record-status{font-size:8px;font-weight:750;border-radius:15px;padding:5px 7px;white-space:nowrap;color:#08745c;background:#e5f8f2}.record-status.needs-verification{color:#956b08;background:#fff3d4}.history-tools{padding:14px 16px;margin-bottom:16px;display:flex;gap:10px}.search{height:38px;min-width:320px;max-width:620px;flex:1;border:1px solid #dfe5eb;background:#f9fbfc;border-radius:9px;display:flex;align-items:center;gap:8px;padding:0 11px;color:#8290a0}.search input{border:0;outline:0;background:transparent;width:100%;font-size:10px}.record-count{font-size:9px;color:#778496;background:#f3f5f7;border-radius:20px;padding:6px 8px}.empty-table{text-align:center;padding:35px;color:#8b97a5}.settings-card{padding:20px;max-width:900px}.setup-note{border:1px solid #cfe5f4;background:#f3f9fd;border-radius:10px;padding:15px;margin-bottom:18px}.setup-note b{font-size:12px}.setup-note p{font-size:10px;line-height:1.7;color:#60788b;margin:6px 0 0}.setup-note code{background:#e5eff6;border-radius:4px;padding:2px 4px}.settings-grid{display:grid;grid-template-columns:1fr 1fr;gap:18px}.setting select{height:39px}.setting>small{display:block;text-transform:none;letter-spacing:0;font-size:9px;font-weight:450;color:#909baa;margin-top:5px}.toggle{min-height:64px;border:1px solid #e2e7ec;border-radius:9px;padding:12px;display:flex;align-items:center;justify-content:space-between}.toggle b,.toggle small{display:block}.toggle b{font-size:10px}.toggle small{font-size:9px;color:#909baa;margin-top:4px}
@media(max-width:1100px){.customer-grid{grid-template-columns:repeat(3,1fr)}.work-grid,.review-grid{grid-template-columns:1fr}.stats{grid-template-columns:repeat(2,1fr)}}@media(max-width:760px){.app-shell{display:block}.sidebar{position:static;width:100%;height:auto;padding:13px 14px;display:block}.brand{padding:0}.sidebar nav{display:flex;margin-top:12px;overflow:auto}.sidebar nav button i{display:none}.privacy,.agent{display:none}.app-shell>main{min-width:0}.app-shell>main>header{height:68px;padding:0 15px}.app-shell header h1{font-size:16px}.header-right{display:none}.content{padding:13px}.customer-grid,.address-grid,.settings-grid{grid-template-columns:1fr 1fr}.voice,.cleaned{min-height:auto;padding:15px}.mic-stage>div:nth-child(2){display:none}.history-tools{flex-direction:column}.search{min-width:0;width:100%}.final-actions button{flex:1}.toast{right:13px;left:13px;bottom:13px}}@media(max-width:460px){.customer-grid,.address-grid,.settings-grid{grid-template-columns:1fr}.voice,.cleaned{padding:13px}.transcript{height:220px}.stats{grid-template-columns:1fr}.final-actions{display:grid}}